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Terms and Conditions for Sale of Services


1. Introduction

These Terms and Conditions govern the purchase of services through the Jack L Graham website, including personal training sessions, session packs, and subscription-based programs. By purchasing or booking services, you agree to these Terms.


2. Services Provided

Services are delivered either in person at agreed locations or digitally as outlined in the product description.


3. Payment Terms

All prices are listed in Australian Dollars (AUD) and are inclusive of GST (where applicable).

Payment must be made in full at the time of purchase.

Subscriptions are billed monthly unless otherwise specified, and will continue until cancelled by the client.


4. Session Packs

  • Session packs must be redeemed within 12 months of purchase unless otherwise agreed.
  • Sessions are subject to trainer availability.
  • Unused sessions are non-refundable but may be transferable at Jack L Graham’s discretion.


5. Booking and Cancellations

  • Bookings must be made through the online scheduling system.
  • Clients must provide at least 24 hours’ notice to reschedule or cancel a session.
  • Sessions cancelled within 24 hours may be forfeited at the discretion of Jack L Graham.


6. Refunds

Services are generally non-refundable.

Refunds may be granted in exceptional circumstances, at the sole discretion of Jack L Graham.

If a subscription service is cancelled, no partial refunds will be provided for the remaining period.


7. Client Responsibility

Clients must ensure they are medically fit to participate in exercise programs.

Clients must disclose any injuries, illnesses, or other conditions that may impact their ability to participate safely.


8. Limitation of Liability

Jack L Graham will not be liable for any direct or indirect injury, loss, or damage arising from participation in any training sessions or programs.

Clients participate at their own risk.


9. Amendments

Jack L Graham reserves the right to amend these Terms and Conditions at any time. Updates will be posted on the website.


10. Contact

For questions regarding these Terms, please contact:

Email: theteam@jackfitness.com.au